ITIL ® Intermediate Service Transition (ST) Training

The Service Transition module is one of the ITIL Service lifecycle modules. On completion of the training and certification the candidate will be able to build and deploy IT services as per the plan ensuring coordination throughout all processes.

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

  • Introduction to Service Transition
  • Service Transition Principles
  • Management and control of all Service Transition activities
  • Service Transition related activities around communications, commitment and organizational change
  • Organizing Service Transition
  • Control and coordination of Service Transition technology related activities
  • Analysis justification and selection of the implementation approaches challenges, critical success, factors and risks

Candidates aspiring training and certification for this qualification must already hold ITIL foundation certificate.