ITIL ® Intermediate Service Design (SD) Training

ITIL® Intermediate Service Design is an ITIL® Intermediate Service Lifecycle module. ITIL® Intermediate SD Certification demonstrates ability to build and deploy IT services as per the plan ensuring coordination throughout all processes. The ITIL is the most widely recognized approach to service management throughout the world. This helps the candidate on complete management level overview of Service Delivery.

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

  • Management and control of all Service Design activities
  • Management and application of Service Design concepts, inputs, outputs and activities
  • Knowledge of Service Design principles and management of Service Design processes
  • Control and coordination of Service Design technology related activities
  • Justification and control of the organizational and technological issues on Service Design
  • Analysis, Justification and selection of the implementation approaches, challenges, critical success factors and risks.

Candidates aspiring training and certification for this qualification must already hold ITIL foundation certificate.